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Real-Time AI Coaching

Know exactly
what to say on
every live call.

CloseMode AI listens as you sell and coaches you through every SPIN stage — in real time, on any phone, in any language. Live market intelligence. Every call, every rep.

Any phone system
12+ languages
Real-time, not post-call
SPIN built in
LIVE 02:34
SPIN Progress
GREET
SITUA.
PROB.
IMPL.
N.PAY
CLOSE
Say This Now
"So when demand spikes mid-week — your rates stay at whatever you set on Friday. How much is that gap costing you per month?"
Market Intel
3 compression windows detected. Comp set +18% above current rate.
Tone Note
Let the question land. Don't fill the silence.
8–15%
RevPAR lift
90d
Avg ROI
62%
OTA dep.
Live Transcript
[Alex] So pricing reviews — how often does that happen?
[James] Honestly, whenever I get around to it.
[Alex] And when a competitor adjusts overnight...
Listening...
12+ LANGUAGES
🇬🇧 English
🇵🇭 Filipino
🇨🇳 Mandarin
🇯🇵 Japanese
🇰🇷 Korean
🇮🇩 Bahasa Indonesia
🇹🇭 Thai
🇩🇪 German
🇫🇷 French
🇪🇸 Spanish
🇵🇹 Portuguese
🇸🇦 Arabic
🇬🇧 English
🇵🇭 Filipino
🇨🇳 Mandarin
🇯🇵 Japanese
🇰🇷 Korean
🇮🇩 Bahasa Indonesia
🇹🇭 Thai
🇩🇪 German
🇫🇷 French
🇪🇸 Spanish
🇵🇹 Portuguese
🇸🇦 Arabic
2–5s
Real-time coaching
response
12+
Languages
supported
6
SPIN stages
tracked live
Any
Phone system
zero lock-in
01 /
SPIN coaching that adapts in real time.
Every few seconds, CloseMode AI analyses the live transcript and determines exactly where the call is. The coaching panel updates with a new suggested line — specific to what the prospect just said, and what needs to happen next.
Stage-by-stage SPIN progression tracked automatically
Suggested next line updates after every prospect response
Objection detection fires the exact rebuttal in real time
Demo qualification checklist updates live as criteria are met
SPIN Selling Progress — Problem Stage
Greeting
Situation
Problem
Implication
Need Payoff
Close
❯ Say This Now
"So when demand shifts overnight — a competitor drops rate, an event gets announced — you don't find out until your next review. What does that gap cost you in a typical month?"
Market Intel
3 compression windows this month. Comp set pricing 18% above current rate.
Tone Note
Let the question land. Don't rescue them from the silence.
⚠ Objection Detected
"We're always at capacity anyway" — counter: "That's great occupancy. The question is whether you're capturing full rate value on every one of those nights."
Demo Qualification
Pricing process confirmed
Friction point found
Implication surfaced
Value acknowledged
02 /
Industry-specific market intelligence.
Before every call, CloseMode loads live competitive data, demand signals, and pricing benchmarks specific to your industry and prospect. The coaching panel surfaces the exact market hook that makes this call worth the prospect's two minutes.
Live OTA pricing data and STR benchmarks for hotel tech teams
Competitor positioning and demand signal analysis
Property profile loaded from website URL before the call
Fully adaptable to any B2B vertical and data source
Market Intelligence — Live Data
DEMAND ANALYSIS
Weekday ADR (comp set)
$195
Weekend ADR (comp set)
$247
Weekend uplift
+26.7%
Competitors tracked
18 properties
Market volatility
Moderate
Prospect rate position
Rank 9 of 16
Coaching Hook
Prospect ADR sits $39 below market average for their tier. Implied 90-day revenue gap at current rates: ~$28,400. Use this number in Implication stage.
03 /
Every call ends with a complete debrief.
The moment you end the call, CloseMode generates a structured handover document — SPIN score, interest level, objections raised, and a ready-to-send follow-up email in the same language as the call.
Prospect situation and tech stack summary
Interest level rated Low / Medium / High / Very High
Objections raised and whether they were handled
Demo focus areas recommended for the AE handoff
Follow-up email drafted and ready to copy-paste
Full transcript saved to call history with SPIN score
Post-Call Summary
SPIN 2 / 4
INTEREST LEVEL
▲ MEDIUM
Pricing process
Manual, weekly review
Tech stack
No RMS or PMS
Key objection
Budget timing
Next step agreed
Demo — next Tuesday
Follow-up Email
"Sarah — great speaking with you. Following up on the revenue gap we discussed. Based on your current pricing cadence vs your market, here's what the data shows for your comp set this week..."
Why CloseMode
Built for reps who
close on the call.
🎙
Works with any phone
Aircall, Zoom, Teams, mobile, desk phone — zero migration, zero lock-in. CloseMode works alongside whatever your team already uses.
Zero setup friction
⚡
Real-time, not post-call
Other tools tell you what went wrong after the prospect hung up. CloseMode tells you what to say while they're still listening.
2–5s response
📄
Call Intelligence
Upload a PDF or paste notes before the call. Every script suggestion is tailored to your specific prospect — never a generic template.
PDF / notes upload
🧠
SPIN Methodology
Not generic AI tips. Structured SPIN selling — Situation, Problem, Implication, Need Payoff — baked into every coaching suggestion.
Proven framework
🌍
Truly multilingual
Coach in English, Mandarin, Spanish, French, Japanese, Korean, Arabic, Filipino and more. One tool. Every market. Every language.
12+ languages
📊
Industry-specific data
Live market intelligence loaded before every call — competitive benchmarks, demand signals, and pricing data specific to your vertical.
Custom per industry
Market Intelligence
Built for your industry.
Not a generic AI tool.

CloseMode loads live, contextual market data specific to your vertical — so coaching suggestions are grounded in real competitive intelligence, not generic scripts.

● Live Now
Hotel Tech & Revenue Management
Live OTA pricing data, STR benchmarks, weekend demand signals, competitor ADR, and upcoming compression events — loaded before every call.
OTA pricing STR benchmarks Demand signals Event overlays
● Live Now
Hospitality Consultancy & Agencies
Property performance benchmarks, market positioning data, and segment-specific talking points — so every discovery call leads with a specific hook.
Property profiles Market benchmarks Segment hooks
○ Your Industry
SaaS, Fintech & Beyond
CloseMode is built to expand to any B2B vertical. Market intelligence adapts to your industry's data sources, competitive dynamics, and selling motion.
Contact us about your industry
From the Blog
Sales intelligence.
No filler.
View all posts →
SPIN Selling
Why SDRs Lose Deals in the Problem Stage — and How to Fix It
The Problem stage is where most SDRs rush. They surface the friction, then immediately pitch. Here's why slowing down changes conversion rates.
5 min read
Read →
Sales Coaching
Real-Time vs Post-Call Coaching: What the Data Actually Says
Post-call coaching improves future calls. Real-time coaching improves the call that's happening right now. We looked at 3,000+ calls to find out which matters more.
7 min read
Read →
Objection Handling
The 5 Objections Every B2B SDR Hears — and the Scripts That Work
"We already use something." "Not in the budget." "Send me an email." Here are the exact counter-scripts CloseMode surfaces in real time when these land.
6 min read
Read →
Multilingual Selling
How to Sell in 12 Languages Without Changing Your Process
Language should never be the reason a deal doesn't close. Here's how CloseMode adapts SPIN coaching across 12 languages — same methodology, zero friction.
4 min read
Read →
Market Intelligence
Why Generic AI Sales Tools Miss the Point
Generic AI gives you generic scripts. Industry-specific intelligence gives you the exact hook your prospect cares about before the call starts.
5 min read
Read →
SDR Performance
The Gap Between Your Top Rep and Everyone Else
Your best rep closes 70% of their calls. The rest close 30%. The gap isn't talent — it's knowing what to say at the exact right moment. That's solvable.
4 min read
Read →

Every rep closes like
your best rep.

Join sales teams already using CloseMode AI on live calls.

Privacy Policy Sign In
© 2026 CloseMode AI. All rights reserved.

Privacy Policy

Last updated: April 2026

1. Introduction

CloseMode AI is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights as a user of our platform.

2. Data We Collect

  • Account information: name, email address, company name, role
  • Usage data: calls made, features used, session duration
  • Call data: transcripts and AI coaching suggestions generated during live sessions
  • Form submissions: early access requests and contact messages
  • Authentication data: hashed passwords, session tokens, login timestamps, and IP addresses

3. How We Use Your Data

  • To provide and improve the CloseMode AI coaching service
  • To authenticate your account and manage access
  • To enforce single-session security (one active device per account)
  • To respond to contact and support requests
  • We do not sell your data to third parties

4. Call Transcripts and AI Coaching

Call transcripts are processed in real time to generate coaching suggestions. Transcripts are stored in our database and are only accessible to you, your account administrator, and super admins. We do not use your call content to train AI models. Prospect audio is never recorded — only the transcript text is retained.

5. Multi-Tenant Data Isolation

CloseMode AI operates a multi-tenant architecture with strict company-level data isolation. Your call history, user data, and analysis results are never accessible to users from other organisations on the platform. Company administrators can only see data belonging to their own company.

6. Authentication and Security

Passwords are stored as bcrypt hashes (cost factor 12) and are never recoverable in plain text. Sessions are stored in PostgreSQL — your authentication state survives server restarts and redeployments. A single valid session is enforced per account: logging in on a new device immediately invalidates any previous session.

7. Data Retention

Account data is retained while your account is active. Call history is retained for 12 months. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.

9. Contact

For privacy inquiries: privacy@closemodeai.com
CloseMode AI, 2026.

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© 2026 CloseMode AI. All rights reserved.